Privacy & Security

8iii Privacy Policy — Our Commitment to Protecting Your Data

8iii believes your personal information is a valuable asset. In this privacy policy, we clearly explain what data is collected, how it is used, and how it is kept secure.

Last Updated: January 2026
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Your Privacy Is Our Priority

The 8iii platform is built on the trust of Bangladeshi users. We use internationally recognized technology to protect your data.

End-to-End Encryption

All your transactions and personal information on 8iii are protected with 256-bit SSL/TLS encryption. Third parties have no way of accessing your data.

Secure KYC Verification

The identity verification process at 8iii is completely secure. ID documents you submit are stored on encrypted servers and can only be accessed by authorized staff.

No Sale of Personal Data

8iii never sells your personal information to third parties. Sharing data for advertising or marketing purposes is strictly prohibited under our policy.

Transparent Cookie Management

8iii uses only essential cookies. You can change your cookie settings at any time. We do not use unnecessary tracking cookies.

Secure Data Storage

Your data is stored on firewall-protected servers. Regular security audits and backups ensure the ongoing protection of your data.

Your Consent Comes First

Your explicit consent is obtained before any data is collected on 8iii. No unnecessary information is collected without your consent.

01 Introduction & Applicability

Welcome to the 8iii Privacy Policy. This policy explains what information we collect while you use the 8iii platform, why we collect it, how we use it, and how we keep it secure. By using the 8iii website and mobile app, you automatically agree to this privacy policy.

8iii is an online gaming and Sports Betting platform designed specifically for users in Bangladesh. We respect our members' privacy and are committed to protecting personal information. This policy applies to the 8iii website, mobile app, and all related services.

This privacy policy has been published in English for the convenience of Bangladeshi members. In the event of any legal dispute, the English version shall take precedence.

02 What Information We Collect

8iii collects various types of information from you. This information falls into three categories: what you provide directly, what is collected automatically, and what is received from third parties.

Types of Data Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Registration & Communication
Payment Information Mobile banking number, transaction reference Deposit & Withdrawal Process
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Login time, game history, betting patterns Service Improvement & Responsible Gaming
Location Data Country, city (IP-based) Compliance with Local Regulations

8iii collects only the information that is necessary. We do not access your social media profiles, contacts, or data from other apps.

03 How Your Information Is Used

8iii uses collected data strictly for defined purposes. Your information is never used for anything outside the scope of this privacy policy.

  • Account Management: Your identity information is used for registration, login verification, and account security.
  • Payment Processing: Mobile banking details are used solely to process deposits and send withdrawals.
  • Customer Support: Your mobile number is used to resolve issues and to contact you when needed.
  • Fraud Prevention: Device and usage data is analyzed to detect suspicious activity.
  • Responsible Gaming: Usage data is reviewed to detect unusual betting patterns and provide timely assistance.
  • Service Improvement: Anonymized analytics are used to improve platform performance and enhance the user experience.
  • Legal Obligations: Data required to meet regulatory obligations and prevent money laundering is retained as necessary.

8iii never uses your information for advertising, telemarketing, or to sell to other companies.

04 Data Security Measures

8iii follows industry-standard technology and practices to protect your personal information. Our security framework operates across multiple layers so that if one layer fails, the others continue to provide protection.

  • SSL/TLS Encryption: All communications on the website and app are secured with 256-bit encryption, providing bank-grade security.
  • Firewall Protection: Advanced server-level firewall and DDoS protection measures are in place.
  • Two-Factor Authentication (2FA): An additional layer of security is available through OTP verification at login.
  • Security Audits: An independent team of third-party experts regularly reviews 8iii's security infrastructure.
  • Restricted Access: Only authorized staff can access your sensitive information, and a log of all access is maintained.
  • Data Masking: Sensitive payment information is masked when displayed within the system.

In the event of a security breach, 8iii will promptly notify affected members via SMS and email and take all necessary steps to address the situation.

05 Data Sharing & Disclosure Policy

8iii does not sell or share your personal information with third parties. However, limited data sharing may be necessary in certain specific circumstances.

  • Payment Providers: Only the payment information necessary to process deposits and withdrawals is shared with mobile banking services such as bKash, Nagad, and Rocket.
  • Game Software Providers: Only user session data is shared with licensed game providers — no personal information.
  • Law Enforcement: Information may be provided to government authorities pursuant to a court order or legal obligation.
  • AML Compliance: Relevant information is shared with the appropriate authorities to support anti-money laundering efforts.

All third parties with whom data is shared are required to comply with 8iii's privacy standards. Any breach of agreement will result in termination of the relationship.

06 Cookie Policy

Cookies are small text files stored on your browser or device. 8iii uses cookies to enhance your experience and ensure the platform functions properly.

Types of Cookies Purpose Duration
Essential Cookies Maintaining login sessions, security tokens Cleared at end of session
Preference Cookies Remembers language settings and theme preferences 30 days
Analytics Cookies Page visits, click pattern analytics 90 days
Security Cookies Fraud detection, suspicious login blocking 7 days

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

8iii does not use third-party advertising tracking cookies. Data from our analytics cookies is anonymized and is never used to identify any individual.

07 Data Retention Period

8iii does not store your information indefinitely. A specific retention period is defined for each type of data.

  • Account Information: Retained for as long as the account is active and for 5 years after closure for legal purposes.
  • Transaction Records: Retention of at least 5 years is mandatory in accordance with financial regulatory requirements.
  • KYC Documents: Retained for up to 7 years from the date of verification.
  • Customer Support Conversations: Retained for up to 1 year after the issue is resolved.
  • Log Files: Security logs are automatically deleted after 90 days.

Once the designated retention period expires, your data is permanently and securely deleted in a way that prevents any possibility of recovery.

08 Protection of Minors' Data

8iii is an adults-only platform. No one under the age of 18 is permitted to use 8iii. We do not knowingly collect any information from minors.

  • Date of birth is verified at registration, and any applicant under 18 is automatically rejected.
  • Age is verified through a national ID card as part of the KYC process.
  • If we become aware that any minor's data has been collected, it will be immediately deleted and the associated account will be closed.

If you believe a minor is using 8iii, please notify our support team. We will take prompt action.

09 Your Data Rights

As a member of the 8iii platform, you have important rights over your own data. You can contact the support team at any time to exercise these rights.

Right to Access Your Data

You can request to know what information 8iii holds about you. The information will be provided within 30 days of your request.

Right to Rectification

If any of your information is incorrect, you can request a correction. Providing valid proof will ensure a prompt update.

Right to Erasure

After closing your account, you may request the deletion of data that is not subject to legal retention obligations.

Right to Restrict Processing

You may request that your data be used only for specific purposes.

Right to Data Portability

You can request to download your information in a standard format.

Right to Object

You may object to the use of your data for specific purposes, and 8iii will take your request into consideration.

10 Privacy Policy Updates

8iii reserves the right to update this privacy policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

  • For significant policy changes, an SMS notification will be sent to your registered mobile number.
  • Continued use of the platform after any changes have taken effect will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may close your account.
  • Previous versions of the policy are available upon request.

11 Contact & Complaints

If you have any questions, requests, or complaints regarding this privacy policy, please contact the 8iii support team. Our dedicated privacy team is ready to assist you.

Email: [email protected] — Privacy-related requests will be responded to within 30 days of receipt.

To request deletion, correction, or portability of your data, please contact support from your registered mobile number and complete identity verification. No data changes can be made without verification.

Privacy Policy Inquiries

No, 8iii never sells or shares your mobile number or any other personal information with third parties for commercial or advertising purposes. Only the minimum data required for payment processing is shared with mobile banking services.

Yes, 8iii secures your payment information with 256-bit SSL encryption. Mobile banking PINs and passwords are never stored on our servers. Once a transaction is complete, only the reference number and amount are recorded.

After account closure, transaction records and KYC information are retained for a period of time due to legal obligations. However, your preferences, gaming history, and other personal data will be permanently deleted once the designated retention period has passed.

No, 8iii never accesses your phone's microphone, camera, or gallery. File access is only permitted during KYC document uploads, and only with your explicit consent.

Contact 8iii support from your registered mobile number and verify your identity. Once the correct documentation is submitted, your information is typically updated within 7 business days.
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